Yibuka

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AttributeStatistical AssistantsBill and Account Collectors
Career area

Office, Customer Service & Administration

Office, Customer Service & Administration

What it involvesCompile and compute data according to statistical formulas for use in statistical studies.Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment.
Helpful KCSE subjects
MathematicsBusiness StudiesEnglish/KiswahiliComputer Studies/ICT
MathematicsBusiness StudiesEnglish/Kiswahili
Study routes
University degreeProfessional qualification
TVET certificate/artisanPortfolio/apprenticeship
Typical training routeBachelor's degree or equivalent professional qualification is commonly expectedKCSE plus certificate/TVET/apprenticeship or structured on-the-job training
Entry requirementsDegree mean grade C+. Mathematics Alternative A is the core cluster subject; many statistics variants require MAT A C+.KUCCPS general bands: Level 6 C/C-; Level 5 D+/D; Level 4 D-/E. Many business TVET programmes have no extra subject-specific minimum.
Training durationDegree: about 4 yearsCertificate: about 1-2 years; diploma/Level 6: about 2-3 years
Work environment
Remote/DigitalOffice/Hybrid
Remote/DigitalOffice/Hybrid
Employment type
Private sector
Private sector
Kenya demandMedium - broad entry market, though routine administrative work is increasingly digitised; strong digital and customer-service skills matter.Medium - broad entry market, though routine administrative work is increasingly digitised; strong digital and customer-service skills matter.
Outlook / AI impact

Transforming / higher automation exposure

Transforming / higher automation exposure

Professional regulatorNo single statutory professional regulator identified for this general titleNo single statutory professional regulator identified for this general title
Could this suit you?May suit you if the day-to-day work interests you and you are willing to build the required practical skills; useful strengths include Numeracy, Reading comprehension, Clear writing.May suit you if the day-to-day work interests you and you are willing to build the required practical skills; useful strengths include Clear communication, Listening, Reading comprehension.

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